Bengaluru Airport’s New Sensory Room Is Making Travel Easier for Everyone

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As global awareness of neurodivergence grows, public spaces are increasingly adapting to accommodate individuals with unique sensory needs. Airports, often overwhelming with their bright lights, constant noise, and bustling crowds, can pose significant challenges for neurodivergent individuals, including those with autism spectrum disorder (ASD), anxiety, or sensory processing disorders (SPD). Recognizing this, Kempegowda International Airport in Bengaluru has taken a groundbreaking step by introducing India’s first sensory room, designed specifically to create a calm and inclusive environment for neurodivergent passengers.

Addressing a Growing Need

According to the Indian Council of Medical Research (ICMR), approximately 1 in 68 children in India is diagnosed with ASD. Furthermore, a 2018 study by the National Institute of Mental Health and Neurosciences (NIMHANS) estimates that 1 in 10 individuals in India may experience some form of sensory processing disorder. Given the rising number of neurodivergent individuals navigating public spaces, inclusive initiatives like Bengaluru Airport’s sensory room are vital in making travel more accessible.

A Quiet Retreat in a Bustling Airport

Strategically located near the 080 International Lounge on Level 4 of Terminal 2, the sensory room offers a peaceful refuge for neurodivergent passengers before, during, and after their flights. The space is equipped with soft lighting, soothing sounds, and sensory-friendly furniture to help individuals manage sensory overload and reduce anxiety.

Thoughtfully Designed for Comfort

Bengaluru Airport collaborated with Incluzza, a leading organization specializing in disability inclusion, to ensure the sensory room meets the needs of neurodivergent travelers. The design process involved consultations with experts in behavioral science, occupational therapy, and autism support. By incorporating scientifically-backed elements such as ambient lighting, tactile sensory toys, and calming auditory features, the airport has created an environment that fosters relaxation and ease for those who might find traditional airport settings overwhelming.

How the Sensory Room Helps Neurodivergent Passengers

  1. Calming Environment:
    • Adjustable lighting and gentle sounds create a tranquil atmosphere, reducing sensory overload.
    • Sensory toys and soft seating provide comforting engagement.
  2. Safe Retreat:
    • The private space offers neurodivergent individuals a quiet retreat to compose themselves before continuing their journey.
    • This reduces the risk of stress-induced meltdowns and anxiety attacks in an otherwise overwhelming environment.
  3. Support for Families:
    • Families traveling with neurodivergent members can benefit from a stress-free environment where their loved ones can regulate their sensory input.
    • Caregivers and parents can provide support without the added worry of external sensory stimuli triggering distress.
  4. Inclusive Travel Experience:
    • By acknowledging the needs of neurodivergent passengers, Bengaluru Airport sets a precedent for inclusive air travel in India.
    • This initiative ensures that all travelers, regardless of their sensory requirements, feel welcome and supported.
  5. Setting a Global Standard:
    • Bengaluru Airport’s sensory room serves as a model for other airports worldwide, encouraging greater accessibility in air travel.
    • This effort aligns with global best practices in creating travel spaces that cater to diverse needs.

A Parent’s Perspective

Gopika Kapoor, a parent of a child with autism, shares her thoughts on this initiative:

“Any effort to support neurodivergent individuals is a step in the right direction. Airports can be overwhelming, with bright lights, constant noise, beeping machines, large crowds, and fluctuating temperatures. For my son, Vir, sensory overload can trigger intense anxiety. A quiet space where he can retreat, regulate himself, and gather his composure before facing the busy environment again is invaluable. This space is also a lifeline for parents traveling with neurodivergent children, who can often feel overwhelmed during flights. My son loves to travel, but when he was younger, the noise and sensory stimulation would sometimes be too much for him. A room like this will help neurodivergent travelers to destress and approach the journey with much greater ease.”

Leading the Way in Inclusive Air Travel

The introduction of this sensory room at Kempegowda International Airport marks a significant stride toward inclusive air travel in India. By providing a safe, calming space for neurodivergent travelers, especially those with autism or sensory sensitivities, the airport is helping passengers manage the stress of navigating a high-stimulus environment.

Beyond its immediate impact, this initiative serves as an inspiring example for airports across the globe, encouraging them to prioritize accessibility and inclusivity. When public spaces are designed with diverse needs in mind, they become welcoming for all—ensuring a world where every traveler, regardless of their neurodiversity, can navigate their journey with comfort and ease.