In a bid to enhance the passenger experience at airports, the Ministry of Civil Aviation has introduced the “Udaan Yatri Cafe” at Netaji Subhas Chandra Bose International Airport in Kolkata. This initiative, launched as a pilot project, aims to offer air travellers affordable and essential food and beverages, including water, tea, coffee, and light snacks. If successful, the program will be expanded to airports across the country.
Purpose and Vision
The Udaan Yatri Cafe seeks to address a common grievance among passengers—the lack of reasonably priced food options at airports. By offering quality food and beverages at affordable rates, the government aims to reduce the financial burden on travellers and make airports more passenger-friendly.
Pilot Launch in Kolkata
The first Udaan Yatri Cafe has been strategically set up at Kolkata airport. As a pilot project, its performance will be closely monitored by the Ministry of Civil Aviation. Based on feedback and results, the initiative will be scaled to other airports, with the Airports Authority of India overseeing its expansion.
Affordable Pricing for All
The pricing strategy of the Udaan Yatri Cafe is one of its standout features. With a focus on affordability, the cafe ensures value for money without compromising on quality. Items like bottled water, tea, coffee, and snacks will be priced reasonably to cater to a broad spectrum of passengers, including frequent flyers and budget-conscious travellers.
Expanding Accessibility
If the pilot project in Kolkata proves successful, the Udaan Yatri Cafe will be introduced at more airports across the country. This expansion aligns with the government’s vision of improving passenger convenience and accessibility at Indian airports.
Impact on Travel Experience
The introduction of the Udaan Yatri Cafe is expected to significantly enhance the overall travel experience by providing affordable, quality food options. It reflects the government’s commitment to elevating service standards at Indian airports, ensuring that air travel becomes more inclusive and passenger-friendly.
With this initiative, the Ministry of Civil Aviation is taking a significant step towards improving airport services, reinforcing its focus on convenience, affordability, and accessibility for all air travellers. The success of the Udaan Yatri Cafe in Kolkata could pave the way for a larger rollout, benefitting passengers across the nation.